No, I just understand that businesses are in the business of making money. If people could do all the work themselves, the businesses wouldn't be able to charge what they do. Because most people can't do their own work, they are able to charge market rates for labor. It's not as if you were being ripped off. You got what you paid for. If you didn't want to pay for it, you didn't have to go to the dealership. To call them a$$holes makes you sound like you're ten years old...just try to see it from the businesses perspective. If people like you didn't need people like them to do the work, then they wouldn't exist, or they wouldn't charge as much as they do. It's simple economics...if a market will support a certain cost for a product or service, then that cost will become the equilibrium point for that product or service. If people stop using that product or service at that price, the price will go down, and reach a new equilibrium point, and vice versus.
JR