So a year ago i had installed a $200 viper 2-way remote start/car alarm installed in my bull. last night a part of it went bad, the part that gives power to the heater. I called directed electronics which is the company that makes the alarm. They told me that in order to get a part i have to go through an authorized dealer. Unfortunately, any of the authorized dealers within a 200 mile range of me cannot get parts for this alarm. Best buy, the company i had install the alarm wont help me because i connected the trunk release function after i left the store (something they wanted to charge me 80 dollars to do). Since i messed with their wiring, i voided their warranty and they refuse to help me. So to make a long story short viper refuses to help me because im not a dealer, and the dealer refuses to help me because i helped myself. So now i have to butcher the wiring harness and reroute the power to the heater so that while the engine is warming, the cabin can warm too.