In the article, the conversation between the owner of the dealer ship and the owner of the sable is a very common tatic ford likes to do. If they can close out an invoice, they can get you to pay more for a related repair on the next invoice. It has happened to me FOUR times, and on the third/fourth when I finally stood up to the dealer, by not paying until the car was fixed, they threatened to call the cops on me. Sure it may have cost me $300 in the long run, but why do I need this crap. This has happened at multiple dealers by the way. Anyone who decides to take their car into the dealer for any sort of repair needs to know this.