Join Date: Jun 2010
Chapter: West Coast
Model: Ford Taurus
Engine: 3.0L 24v Duratec V6
Rep Power: 21
I recently used their online return system and received a refund. It was for a low cost item though which I didn't have to return.
Be careful how you answer the questions as my first attempt resulted in a decline. I was only able to complete the refund because I had purchased two of the same item so processed the return / refund on the second item.
2004 Taurus SES Duratec 107k
Upgrades: Mach RCU & Tweeters, Bluetooth, Ford Cargo Tray, LED Trunk Lighting, Headlight Relays, Adjustable Pedals
Running on: Pirelli Cinturato P7 All Season Plus, Pennzoil Platinum 5w20 & Fram Pro Synthetic Filter, Valvoline MERCON V, Valvoline DOT 3&4, ZEREX G-05, Top Tier Regular Gas