Join Date: Nov 2011
Location: Central Pennsylvania
Rep Power: 18
Weathertech Floor Liner Problem and Resolution
I recently noticed a problem with my Weathertech Floor Liner on the driver side. Seems that the rear of the liner and the left side is starting to collapse. I have tried to correct it by putting weight on the sides and leaving it for several days in an attempt for it to reshape itself, but it did not work. Here is a picture of the Liner that seems to be losing its' shape"
So I called Weathertech (MacNeil Automotive) to see if they had any ideas to get the mat back in shape. After discussing with them the things I had tried, they are replacing the mats at no charge! Even though I purchased these liners over a year ago (August 2010), they had no problem replacing them. And they are sending a complete set! I am not having a problem with the passenger side, but they are also sending a complete set! I am very pleased. It just seems that doing business with an American company is again proved to be a plus...I am really pleased with their customer service. BTW, this is the 3rd set of Weathertech Floor Liners I have owned and the only one or other product of their's that I have ever experienced any problem.
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